Our Reviews

This is the second time using Louise at Mortgage Call and I would highly recommend to anyone looking to move home or re-mortgage.

Louise has been phenomenal since start to end, we went through many ups and downs which she supported us through the entire way! Every time we heard of mortgage drops she was incredibly speedy to get our rate updated. 100% recommend and will use again ❤️

Louise has been amazing all the way through the journey of buying a house! I am a person that thinks a lot a-bit later in the day. I wasn’t expecting a reply until the morning with it being late but Louise is on it and she always responds so quickly! Amazing company, I will definitely suggest her to other people looking to buy a home.

I would highly recommend Mortgage Call after recently using them for advice when buying my new home .Kelly really helped , she was very knowledgeable and efficient and really friendly and approachable; I wouldn’t hesitate to use her again and Liam also helped arrange the right life insurance for my needs . Thank you for all of your help !

Will always be using Mortgage Call, have used them a few times now and have each time received excellent service! Kelly has gone above and beyond numerous times and nothing is ever too much! Liam & all the team are excellent also.

I would highly recommend Mortgage Call.

My mortgage broker was Susan and she was excellent, i feel she went above and beyond, it was a very difficult time , I wasn’t expecting to be taking a mortgage out at this stage in my life , having been mortgage free for quite some time , but Susan understood my situation and made the process as easy as it could be. Thank you also for the lovely box of treats courtesy of Lottie Shaw . I wouldn’t hesitate to recommend Mortgage Call .

Fabulous from start to finish !

Being first time buyers, we were a little daunted with the entire process of buying a house, especially in the current state we find ourselves in with mortgage rates.

Luckily, we heard of Louise through relatives and we are so thankful we did. She walked us through every step, helped us at every hurdle and confidently went through with us what we could and could not afford in a really kind and non judgmental manner.

Most of all though, she was always a text away regardless of the type of question you had and if she couldn’t answer straight away, she’d let you know that she’d reply as soon as she possibly could.

With all the solicitors, viewings and mortgage applications, Louise was hands down the best part of the entire process and we could not have done it without her. I honestly could not recommend a better mortgage advisor for any type of buyer!

Zoe was so helpful from start to finish and secured us a really good rate for our remortgage. No complaints at all – highly recommend!

Louise was great. Extremely helpful and able to answer all of my many questions.

Zoe was professional right from the start and made my mortgage seeking experience very easy and hassle free, I would not hesitate to recommend Zoe at Mortgage call to my friends and family.

Zoe was fantastic throughout the process, explained everything clearly and was very personable throughout. We would thoroughly recommend her service to anyone and will certainly be back in touch when we need to remortgage

Zoe has been a great help! I highly recommend her in seeking out a mortgage. She was very helpful throughout the whole process, keeping me and my brother fully up to date and getting back to us promptly with any questions we had. Very stress free experience.

I have used Mortgage call since day one, and cannot recommend them enough. Louise is just fantastic! She is very professional, friendly, approachable and has been there to answer any questions I have had (even at unsociable hours!). Thank you so much for all your help in the past and with our recent move. We can’t thank you enough.

We recently reached out to mortgage call as first time buyers finding the home buying process quite daunting! We were put in touch with Louise who talked us through the entire process and made us feel more confident instantly. We had a few set backs along the way and Louise went above and beyond to support us through it all. We couldn’t be happier with the service provided by mortgage call.

Zoe was amazing from start to finish I highly recommend using her for your mortgage/remortgage! Zoe answered all our questions and was very helpful. Thank you for all your support Zoe!

I have been assisted by Susan at Mortgage Call on a number of occasions now and I could not recommend her highly enough. She has always made the process easy and straightforward while making every effort to expedite the process. If you’re ever in need of a friendly and knowledgeable advisor, I would definitely recommend Susan.

We couldn’t have asked for more from Zoe from Mortgage Call – she truly went above and beyond! From securing us a fantastic mortgage deal to tracking every step of the application, her efficiency, knowledge, and professionalism were second to none. She communicated promptly, managed any enquires or requests from the lender within the same day, if not hour, and always had the information ready when anybody needed it. Above all, she was approachable, kind, and genuinely supportive throughout. We couldn’t recommend her more highly – thank you for everything!

Absolutely amazing service under difficult circumstances (our own fault). Would definitely recommend!

As a first time buyer I had no idea where to start but Kelly was amazing, she made the process feel super easy! Even with a few glitches in the process as my sale took longer than expected, Kelly sorted all the extensions out and was always on hand to help with any question I had!
Liam was also fab sorting out all the insurance and made that process quick and easy which was great as I also had no idea about what insurance was best!
I will certainly be in touch when I need to sort out remortgaging and would absolutely recommend using Kelly and the team! Thankyou guys!

We have just remortgaged our property with Louise at Mortgage Call and found her to be professional, friendly and knowledgeable. She provided us with the information required to make an informed decision and gave us the best options from the whole of the market. Once we had decided on a product she guided us through the process, answering any queries we had regarding the legal side of things. In addition she referred us to one of her colleagues who also assisted us with life insurance who explained the jargon and again provided an excellent service. I will 100% be using Louise and Mortgage Call when our deal expires again.

I became a first time buyer around 6 months ago and Susan was very helpful in explaining everything I needed to know which allowed me to easily get me started with the whole process. Everything was handled by her and the mortgage application went through very smoothly. I highly recommend Susan and Mortgage Call.

Zoe was a FANTASTIC mortgage broker, she made everything seem so simple (despite my situation being quite a complex one) and really went the extra mile to make sure I got the best deal possible. She was on the ball throughout and there is no chance I could have done this without her help – would highly recommend her services!!

Kelly has been absolutely outstanding throughout this remortgage for me, this has been the second time I have used Kelly and will continue in the future. There were many issues throughout the process causing set backs which Kelly had no issues with dealing with. Constant communication, reassurance and passion put in through the whole process to make it as easy and stress free for me as possible. I would highly recommend Kelly to anybody and all ready have a few friends and family members looking at using her when they are due a remortgage or new mortgage.

Louise was amazing from start to finish. Found us the best deal and kept us fully informed every step of the way. She was available to help with any queries we had, and answered these promptly. Will definitely be using her again when our mortgage is up for renewal. Would 100% recommend Louise.

Zoe helped us to find a mortgage on our new build house. I know this wasn’t easy due to a few factors, but Zoe managed to keep us updated, explaining the process and obstacles encountered! We’re now in our new home, and absolutely delighted! Thanks so much for all of your help Zoe!!

Mortgage call are amazing, especially Susan Boullier. They gave us superb advice, were organised and explanatory from start to finish, no pressure, keeping us updated throughout with no issues whatsoever. Highly recommend.

Zoe has been amazing throughout my mortgage journey for my first home. She was always helpful, answered all my questions, and made the whole process much easier to understand. I really appreciated her support and guidance. I’d definitely recommend her to anyone buying a home. 🥰

As first time buyers, finding offers was incredibly tough.

Mortgage Call went out to individual lenders and created a bespoke offering tailored to us. The communication was crystal clear and he was always available.

Impeccable service!

Zoe was fabulous! Very thorough, professional and always available to discuss queries. I would highly recommend to anybody for their mortgage needs.

Zoe helped us with our re-mortgage and we couldn’t have asked for better support. Zoe was extremely knowledgeable and helped us to find a product which was much cheaper than the product our bank offered us, which means we will be mortgage free two years cheaper than we would have been otherwise. I would highly recommend Zoe to anyone that needs support with their mortgage.

Great experience with mortgage call. The process of buying my first house was made so much easier. Kelly explained my mortgage options clearly and helped me find the right lender for me. There was an issue with the lender and me being on maternity leave but Kelly got this sorted efficiently.

Great experience using Mortgage Call. Zoe was amazing at sorting out my remortgage and Lee sorted out mine and my partners life insurance. Both very friendly and helpful. Fully recommend. Thanks

Zoe has recently arranged our new mortgage deal and was polite, professional and extremely helpful throughout the whole process. Explaining all our options to us so we were able to make an informed decision on what was best for us. We would highly recommend mortgage call and in particular Zoe to anyone needing advice about anything mortgage related.

Louise has been absolutely amazing throughout our buying process, she has always been there to answer any questions we had, explained everything clearly and thoroughly and helped us get the best deal on our mortage. Couldn’t recommend a better mortage advisor!

Used Susan twice now for my first mortgage and my remortgage. Really helpful, approachable and always responds quickly. Cannot reccomend enough!

Corinne has been my mortgage advisor for the last few years and she has been amazing. I wouldn’t use any other company. She did my mortgage at my last house and has just done our mortgage at our new house.
She has made the process so much easier, always keeping us updated and sorted the mortgage so quickly. We really appreciate it, thank you so much again!

Zoe has been amazing throughout my journey of buying my first home. Always reachable, explains everything well, puts my nerves at ease and friendly. Highly recommend!

Really professional, friendly and helpful team. Worked closely with Zoe who we could not have done the process without as it is a while since we have. Always there to support and guide us through the process as well as getting a good deal. Also Lee sorting out our insurance very quickly and painless process. Totally can not thank them enough getting us through to the end always there to answer our questions with expert advice.

We’ve used mortgage call for the last 5 years, from buying our first family home, remortgaging twice and now for our 2nd home. I cannot recommend them enough. Louise is so lovely and has worked so hard to get us the best rates every time, has given us the answer to every question we’ve had with a super fast response and even put us in contact with an amazing solicitors and insurance brokers too. Nothing seems too much to ask or too much of a daft question. They truly are the best in their industry and would never use anyone else. I tell all my friends and family to use them too!

Making my first purchase as a newly single mum, the task ahead seemed so daunting. Zoe has taken all the stress out of it for me, was super quick to answer any queries I had and gave me straightforward advice and instructions. I don’t think I could have managed my mortgage application without Zoe. She’s so down to earth, helpful, informative and professional. I would not hesitate to recommend Mortgage Call to anyone needing mortgage assistance and will definitely be using them again. Zoe has been a pleasure to deal with. Thank you so much.

Susan was with us throughout the whole experience. We were first time buyers and didn’t have a clue where to start. Susan was our lifeline! She kept us upto date and explained everything to us, making sure that everything was perfect for us. She did all the work taking all the stress of us. I can not thank you enough! Highly recommend.

Zoe was brilliant in sorting out my remortgage, finding the best deals available for me. The process was smooth and straightforward and I would highly recommend Zoe to anyone.

Great service. Really quick and efficient. All the staff were professional, warm and friendly. Kept me upto date with proceedings and helped me through the process.

As a first time buyer I had no idea how the mortgage process worked, but thanks to Sue and the Mortgage Call team, I didn’t have to worry. From the start they provided me with all the information I needed and helped my secure an excellent mortgage. Their mortgage advise was fantastic and I couldn’t recommend them enough. After my first property fell through and my mortgage offer expired, they did everything they could to ensure I still had a smooth process, applying for extensions on my behalf. I couldn’t be more grateful for all the help you provided. I will definitely be using Mortgage Call again in the future for all my mortgage needs.

As first-time buyers we were very nervous and overwhelmed with the house buying process, however Louise was friendly, knowledgeable and made us feel at ease. We had first spoken to Louise at the beginning of this year but took a break from house searching for a few months. When we picked it back up again in June, and made an offer on a house in September, Louise helped us get our mortgage in order and we were able to move into the house at the beginning of December. One of the quickest moves this year Louise had said! We felt Louise was very professional, approachable, always had time for us and was very patient (as we had no knowledge of how buying a house actually worked!). We felt like we were in good hands and trusted her advice completely. We would definitely recommend Louise/Mortgage Call for other first-time buyers!

Zoe is a credit to the company. She is always there to answer any queries you may have along the way and responds very quickly.

We contacted Zoe for our mortgage application. It is our pleasure to share that she made it easy to understand, helpful and prompt in response. The important call out is response to our queries almost immediate. She explained all the queries in detail. That gave us confidence.

I would definitely recommend her to my friends.

I never leave any feedback, but this time I do really want to write a few words, with a pleasure and from my heart. My wife and I spoke to a few mortgage advisors and they are good, but thanks of God and EweMove we found Zoe. Experience is great!! She found the best deal for us that could be in our case. No time wasting, real professional you can trust. But the most important what we like and will always remember, that she really cared about us and wanted our young family to move in to our first home. She was like a good friend not just an advisor. I could feel that in every conversation with her. Thank you so very much Zoe! Now we can enjoy our dream. We wish you success and prosperity, because you really deserve this!

Zoe has been absolutely tremendous throughout from the first contact. Thank you for all your help. You made the process so easy and no stress. Full stars 🌟

Corinne and Kelly, amazing! We worked with both and they were flexible around ours holidays making sure one of them were available to help when we needed. Corinne explained everything thoroughly and easily for us to understand as first time buyers. Couldn’t have asked for better and would definitely recommend!

Professional and friendly, great service. Thank you for your help with my mortgage during a very challenging year.

We have been receiving support from Corrine for over 5 years, always getting great financial and practical advice including a remortgage and a recent house move. Corrine found a great mortgage deal for us and provided really helpful guidance during the different steps of the buying and selling process – and all in her usual friendly, fun and very helpful way!

Such amazing service, Zoe has been incredible. Within 48 hours of us first saying hello we’ve almost got everything sorted, really knowledgeable and available for queries, Mortgage Call are really lucky to have someone so passionate and effective! Happy to recommend!

We’ve dealt with Mortgage Call for around 20 years with mortgages, life insurance and critical illness products. The service has been first class, adapted and appropriate to our needs. The special quality has been the personal touch to establish a long and valuable partnership, one which is for us of great value. Communication and clarity has been great and continues to be so.

Great services would recommend!

Really lovely mortgage brokers, I had the pleasure of working with Louise who has been incredible. So attentive and answered all of our questions as first time buyers. 10/10 would recommend, very good customer service and super friendly.

Zoe has made the entire process stress free and an absolute breeze! no matter what hurdle has popped up along the way, Zoe has dealt with it quickly and clearly has an incredible amount of knowledge and advice that I’m very grateful to have received. I truly couldn’t recommend anywhere better than mortgage call, thank you so much Zoe!

Louise at Mortgage Call was absolutely amazing. Her communication was always prompt and as first time buyers, Louise really explained the process with us. Even with a few issues with getting a mortgage, Louise worked above and beyond for us. Will always recommend Louise as a mortgage advisor.

I cannot praise Kelly enough for the outstanding service she provided when helping me secure a mortgage to purchase a new home as a newly single parent. From the very beginning, Kelly was highly professional, approachable and offered invaluable advice on a wide range of products. She was always available to answer any questions, no matter how big or small. Kelly guided me in making an informed decision on a mortgage product tailored to my lifestyle and financial situation.

Above all, I am incredibly grateful for Kelly’s expert advice and support throughout the entire process, especially during what was a particularly challenging time for me. Her guidance significantly eased my stress. Kelly even followed up before my moving date to ensure the mortgage I had chosen remained the best option available for my needs.

I genuinely cannot thank Kelly enough for everything that she did. Liam and his services were equally as fantastic. I can highly recommend. Thank you both!

Amazing service from Zoe. From the first phone call she put me at ease and gave really helpful easy to understand advice! Always on hand if and when I needed her! Thank you so much.

Mortgage Call have been fantastic throughout our whole purchasing experience. It took us 6 months to purchase our house and our mortgage adviser, Louise, couldn’t have been more attentive. We couldn’t be more grateful to Louise, who went above and beyond, for looking after us. We would recommend mortgage call to anybody looking to buy their home.

I couldn’t recommend Mortgage call enough, Kelly & Corrine have both been so supportive over the years. Our recent house purchase was made a lot less stressful with Kelly’s help. Kelly went over and above, making every effort to secure our deal in time. Extremely personable, clear and patient. Thank you!

Zoe was great at getting me the best mortgage rate available at the time, and made it very easy to understand the structure of the mortgage, and all the pros and cons.

My house took a while to sell but Zoe was in regular contact to make sure things were running smoothly and I would 100% recommend.

Phenomenal first class service from Zoe at Mortgage Call. She explained everything in great detail and went out of her way to seal the deal and defused all the stresses of the process of moving house.
I genuinely couldn’t recommend her highly enough. 10/10 service.

Thanks Zoe

We’ve used mortgage call for the last 5 years, from buying our first family home, remortgaging twice and now for our 2nd home. I cannot recommend them enough. Louise is so lovely and has worked so hard to get us the best rates every time, has given us the answer to every question we’ve had with a super fast response and even put us in contact with an amazing solicitors and insurance brokers too. Nothing seems too much to ask or too much of a daft question. They truly are the best in their industry and would never use anyone else. I tell all my friends and family to use them too!

Just to say how I would highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explaining how cross over from my deal ending to starting the new morgage ..I was always available or got back ASAP to my calls and text. Hi will recommend zoe to people who I feel could benefit from Zoe’s help .

Could not recommend Zoe enough! She has taken away any stress, provided prompt responses, and just made the process the easiest it could have possible been. Thank you so much:)

Zoe made the process absolutely pain free. She always made herself available, even when out for a curry with her family! If you need help with your mortgage I would highly recommend.

Mortgage Call – I would just like to say a big thank you . You have been so friendly and helpful throughout the whole process. At all times you kept me well informed and you made me feel confident enough to ask any question.

You were a brilliant advocate, who I knew was working in my best interest. I strongly believe it was your intervention that enabled the process to be completed so quickly and smoothly. Thank you again.

I’d highly recommend Mortgage Call – Zoe was my advisor and she made the whole process of getting a mortgage for my new house so easy and stress-free. She was really friendly, helpful, quick to respond to any queries I had, and she managed to find me a great deal which she locked in quickly before interest rates increased again. I was 100% satisfied and would use Mortgage Call again without hesitation.

I have used Kelly three times now for various remortgages, her service and transactional capability is nothing short of exemplary.

Her responses are always prompt, too prompt at times if I’m honest Kelly, particularly on evenings and weekends when I’m sure you’d rather be giving yourself fully to your family!!!

I have every confidence that Kelly and her colleagues will find the best rates and most appropriate products. So much so that I have recommended you to two 1st time buyer friends and they have both been really pleased with how you guided them through to completion. They found you much easier to deal with than speaking directly with some of the high street lenders.

Zoe has been been brilliant, very professional, helpful and works really hard at trying to get the best deal. I asked her a million questions and she was always willing to answer any question however big or small. Thank you Zo

Susan was with us throughout the whole experience. We were first time buyers and didn’t have a clue where to start. Susan was our lifeline! She kept us upto date and explained everything to us, making sure that everything was perfect for us. She did all the work taking all the stress of us. I can not thank you enough! Highly recommend.

Zoe was really supportive throughout a stressful process. Always quick to answer any questions and no question was too silly to ask. The support around insurance was high quality. Thanks everyone 🤩

Dealt with Sue a few times and she’s always provided a fantastic service.

Louise is a fantastic mortgage advisor and won’t give up until she gets you the best product possible. Her organisation and communication is brilliant and she is always there to help answer any questions. I highly recommend her to all my friends and family and anyone that needs an advisor.

Our mortgage advisor Louise was recommended by a friend, we never at any point felt pressured. As first time buyers we had many questions throughout the whole process which Louise always answered quickly and clearly going above and beyond. Louise was very patient with us and helped us find the best deal. We are very grateful for all the help and advice. We would recommend using Mortgage Call to any friends or family in the future.

I recently did business with Susan of Mortgage Call, who was incredibly helpful throughout the mortgage application process and put in loads of extra work to make sure I understood the process as well as pitfalls and things to watch out for. She was available all hours (which I made clear was far beyond my expectation!) and appeared not only attentive but invested in my application. She was more helpful than my solicitors by a long stretch.

What was particularly telling was when we disagreed on a course of action which I had chosen she was very professional and respected my choice.

I’d not hesitate to recommend Susan to anyone applying for a mortgage, and with the same enthusiasm in which she was recommended to me.

We have now used Corinne from mortgage call numerous times. From purchasing our first home, remortgaging to now buying our forever home. They make what is normally a stressful process the complete opposite. Herself and Liam who dealt with our life insurance have been thorough and efficient throughout the whole process with quick responses. We could not recommend them enough.

Thanks again for sorting everything for us.

I would highly recommend Kelly at mortgage call, being a first time buyer myself she helped me every step of the way and made me feel so comfortable asking any questions I had. She was prompt with messages/emails and will definitely be using Kelly again in the future. Thanks Kelly!

I would 100% recommend mortgage call! they sorted my mortgage out for me made it so easy less stressful and helped with every question. And recently I decided to get a commercial mortgage i had no idea where to start and they were there to help me again! superstars thank you. x

We have used Susan and Lee at mortgage call for the last 10 years . Susan everytime our mortgage deal expires or we move house and Lee to organise our Life Insurance. Cannot recommend their service enough, always give the most sound advise, take all the stress away from renewing a mortgage and life insurance , can always trust that they have found the best deal around will continue to use for many years to come , thanks so much.

Corinne is an amazing person she is very professional with her work. She was approachable and carries full knowledge of how to deal customers. I was very very satisfied with how I have been dealt and how my process went smooth. It was all because of her professional attitude and dedication towards her work.
I would recommend her to my friends and family. She 100/100

This is the second time we have used Louise from mortgage call and her service has been outstanding yet again. Very friendly and helpful during the process and has explained when we have been unsure about something. Would use her services again and recommend to others.

Incredibly helpful. Louise went above and beyond to help me get my mortgage, I will certainly be recommending her and the team to other.

Susan is brilliant, she’s been our mortgage advisor for the last 8 years and has always provided excellent service. I’ve sent so many people to Mortgage Call because of her!